Housing Officers
This contact information is for council tenants only. If you are not a council tenant, please call our contact centre on 01293 438000.
Every ºù«ÍÞapp Homes tenant has a specific housing officer who deals with tenancy related queries.
These include:
- Rent enquiries including difficulties paying your rent
- Mutual exchange applications
- Tenancy changes
They don't deal with repairs or anti-social behaviour issues.
Visit the repairs and maintenance or anti-social behaviour pages for details on how to report these issues.
If you live in a Court or Walk, the street address is the next line in your postal address.
Additional support
In addition to our housing officers, our tenancy support officer works with tenants who are at risk of losing their tenancy and our financial inclusion officer works with tenants to help them manage their money and maximise their income.